Payment and Delivery Policy
Please read the Payment Policy carefully before you are placing the order. By using zinniabysapnagupta.com and/or placing an order you agree to be bound with the same as below.
These terms and conditions set out the basis on which you can use our online website (zinniabysapnagupta.com). By ordering/purchasing goods from www.zinniabysapnagupta.com, it is implied that you have understood and accepted the mentioned terms.
We may contact you for marketing purposes by email, messages and calls with our upcoming product offers.
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Order Process
Once you have found a product you want to buy, select your size and click on the 'ADD TO CART’ option. Please note that the measurements would carry standard measurement options
Standard Measurement :-
As per your requested Chest Size measurement, the Waist & Hip measurement will be automatically calculated for alteration
Product delivery time frame is minimized in Standard measurement option & we can try to get the product dispatched as per the estimated dispatched date on our website.
Payment
We accept all major credit cards / debit cards supported on our payment partner
For Domestic Transaction (india)
Pay via PayU Payment gateway from your Visa / Master Card / Netbanking / Wallet / UPI / EMI / QR / BHIM / GPay / Paytm / PhonePe
Annual sale
The products ordered during our Annual Sale cannot be cancelled once an order is placed.
Discount coupon code is not applicable during the Annual Sale or on Sale Products.
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Customized Products/Orders
Customization of the product with color and size change can be done as far as fabric is available in stock.
Customized product cannot be returned or exchanged unless there is any manufacturing defect.
There will be no discount available for the customization cost for any product.
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Fabric, embroidery, fit & finish quality
We are a brand name and we pride ourselves in giving the best quality products. So you can be rest assured that the quality of the products received and it will definitely surpass your expectations.
Most of the products listed on the website are clicked under Professional Photo Shoot studio lights & there might be a slight variation in terms of colour when the actual product is delivered.
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Order delay / cancellations due to delay
Given the complexity in production, occasionally a product may not be produced as per the output expected and so we may seek your approval on this matter. This may result in your order getting delayed.
In case our garment construction expert team notices that the measurements you have provided is not right or if there is a variation then we may approach you to cross check the measurements again. The time taken for these measurements to be re-checked may delay an order.
At any point in time, during the garment construction process it cannot be cancelled.